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Tuesday, 27 January 2009

R. Raghavendra Ravi remembers...

I clearly and fondly remember a few incidents from the classroom. Prof Bhandari's class was one of the first classes for our batch at IIMA - I do not know whether it was the 'high standard' of IIMA or Prof Bhandari's sharpness which made his classes electric.

I remember my first brush with him - Case: Vora & Co.

Labdhi says - "So?"

One of my first classes at IIMA - I'm very eager to speak - I put up my hand.

Labdhi: "Yes"
I say: "The product does not have an identity."
Labdhi:"You mean it is not carrying an identity card?"

I'm stumped - did not know what to say - quickly withdrew. Many others were putting up their hands and were quickly making a fool of themselves. Slowly, after about 15 minutes it dawned on me that you have to be responsible for what you are saying and you have to defend it. LESSON 1 at IIMA.

One of the later classes - just a few days later - some students had gone and told Labdhi "we are not able to figure these cases out and how to study them" - Labdhi realised that some of us were panic stricken. He came to the class and spent 5 minutes telling us that we were not dumb. It requires some practice and the facility of looking at cases will improve.

LRB in an IIM-A classroom
What I remember him most for is a very sharp analytical mind (which I have seen in many people) but combined with a great ability to synthesize a solution or an approach by the time the class ended. The last 20 minutes of the class would be a Labdhi presentation on what he thought would be a possible solution (very carefully argued). I learnt that 'Analysis' is something very many people can do - but 'Synthesis' requires a wise and careful mind. LESSON 2 at IIMA.

His questioning was Socratic. It quickly led us to what he wanted us to learn. Some times the questions were sharp to the point of hurting - but the intent was clearly to focus the class on what had to be learnt.

I still remember my classmate Naseer Ahmed Usmani starting the class on Ahmedabad Textile Mills:

Naseer: "This company has too many products"
Labdhi: "How many??"
Naseer: "300"
Labdhi: "Why is 300 too many?? Is anything above 299 too many??"

A minute of silence - then Labdhi asks:

"What is a product in a textile mill? How many colours do you know? How many types of cloth - cottons, synthetics, blends? How many designs do you know of? So how many "products" are possible?"

We came up with thousands of possible "products". Suddenly 300 products started looking too few!!

I thought - what a grand approach. But I thought too soon.

Labdhi asks: "By the way - how big was this company?"

None of us reacted. We were all on the defensive. So Labdhi continues:

"Has anybody studied the Annual report in the case?"

Then we suddenly realize that just because its a Marketing Case does not mean we should neglect the "Annual Report"!! We quickly check the figures.

"Rs. 16.70 crores" somebody says.
Labdhi: "Which year was it?"
"1967" the answer

Labdhi finally sums up:

"1967....about 17 crore company....300 varieties of cloth.. is it too many?"

Now we get the idea - look at the totality and do not jump from one piece of data.

On that fateful day when his plane crashed, I was watching a cricket match and TV channels broke the news - I lost Prof Labdi Bhandari and another friend of mine V Mukundan (who used to work for Alfa Laval) who was on the same flight. To this day, I quote Prof Labdi Bhandari on various occasions.

* R. Raghavendra Ravi was a student of LRB between 1980-1982.

1 comment:

  1. For most of the students who attended the marketing classes of Sri. Labhdi and got captivated by his style of analysis as a master surgeon would do, and became his ardent fans, the loss of Sri. Labhdi has been irreparable in our minds. I must thank Raghavendra Ravi for recounting his class experience so vividly and sharing his class experience in this forum.

    ReplyDelete

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